Privacy Policy

At Texud by Fabrilife, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, mobile application, and services.

1. Information We Collect

Personal Information: Name, email address, phone number, company details, delivery address, and payment information when you place an order or make an inquiry.
Usage Data: Information on how you interact with our website and app, such as IP address, browser type, device information, and pages visited.
Cookies & Tracking: We use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content and advertising.

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders, including delivery and invoicing
Provide customer support and respond to inquiries
Improve our website, services, and product offerings
Send updates, promotions, and marketing communications (only if you have opted in)
Maintain security and prevent fraud
Comply with legal and regulatory obligations

3. How We Share Information

We do not sell or rent your personal data to third parties.
We may share information with trusted service providers (e.g., payment processors, logistics partners) strictly for business operations.
We may disclose information if required by law or to protect our legal rights, safety, or the rights of others.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access and request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Opt-out of marketing communications at any time

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but this may affect certain features of our site.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Data Transfers

If you access our services from outside Bangladesh, please note that your information may be transferred to and stored in countries that may have different data protection laws than your country of residence. We ensure that appropriate safeguards are in place for such transfers.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us and we will take appropriate action.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Texud by Fabrilife
Level 9, Rupayan Latifa Shamsuddin Square (Opp. Sony Square)
Plot 3, Road 1, Section 1, Mirpur, Dhaka-1216, Bangladesh
Email: cs@fabrilife.com
Phone: +88 01332 502 902 (Sales, WhatsApp – Global) / +880 96 77 666 888 (Customer Service)

Last Updated: September 2025